At Climax Change, we only use the highest quality ingredients for our products. Our condoms are made from premium, dermatologically tested latex, and we also offer latex-free options. The lubes in our range are water-based and free from parabens, glycerin, and other harmful substances, making them safe for most skin types. All of our products are vegan-friendly and not tested on animals.

Our products are designed for easy use.

For condoms: ensure the packaging is intact before opening. Gently roll the condom over the erection, making sure there’s no air trapped inside.

For lubricants: apply a small amount to the desired area and add more if necessary for extra comfort. Our products are user-friendly and provide a comfortable experience.

Yes, customer safety is our top priority. All condoms in our range are CE-certified and electronically tested to meet strict quality standards. Our products are made from premium materials and undergo thorough testing to ensure they are both effective and safe to use.

The quality of our condoms is unparalleled. We use premium latex that is carefully tested for strength and elasticity. Each condom is electronically tested to ensure it meets the highest standards for safety and effectiveness. Our condoms come in various options like ultra-thin, extra-strong, and ribbed, so you can choose the perfect fit for your needs.

Yes, we offer a flexible subscription service where you can receive our products on a weekly or monthly basis. Choose the product and quantity you need, and set how often you want to receive them. This not only saves you time but also gives you a discount on your subscription. You can adjust or cancel your subscription anytime through your account settings.

At the moment, free shipping is not available on all orders. Shipping costs will be calculated at checkout based on your delivery address and order size. However, we often run special promotions, so be sure to check our website for any current shipping offers!

We strive to get your order to you as quickly as possible! Our standard delivery time is 1-3 business days. You’ll receive a tracking number once your order has been shipped, so you can easily track your delivery.

Currently, we only offer delivery within the Netherlands and Belgium. We are working on expanding our shipping options in the future, so stay tuned for updates!

All orders are shipped via PostNL, ensuring a reliable and secure delivery. You’ll receive a tracking number once your order has been dispatched, so you can monitor its progress until it reaches you.

Yes! After your order has been shipped, you will receive a tracking number via email. You can use this to track your order on the PostNL website and get real-time updates on its delivery status.

Yes! If you're not satisfied with your order, you can return unopened and unused items within 14 days of delivery. Just contact our customer support to initiate the process.

Returned items must be unopened, unused, and in their original packaging due to hygiene and safety regulations. Unfortunately, we cannot accept returns of opened items.

Simply email us at service[at]climaxchange.com with your order number and the reason for the return. We’ll guide you through the next steps.

Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g. wrong or defective item).

Once we’ve received and inspected the returned product, we’ll process your refund within 5 business days. You’ll receive an email confirmation once it’s done.

We donate 100% of our profit to impactful causes focused on sexual wellness, education, sustainability and equality worldwide.

Our donations help fund sexual health education in underserved communities, environmental conservation projects, and organizations promoting gender and LGBTQIA+ equality.

Nope — every purchase automatically contributes to our mission. You buy, we donate. Simple as that.

At this time, we allocate donations across vetted impact partners based on current global needs. We're working on adding user-directed giving in the future!

We share stories, updates, and donation breakdowns on our Charities page and through our monthly newsletter. Transparency is key to our mission.